Privacy Policy

Last updated: December 7, 2025

1. Introduction

At Unframe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Fill out contact forms or request quotes
  • Create an account or sign up for our services
  • Communicate with us via email, phone, or other channels
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, promotions, or feedback requests

This information may include:

  • Personal identifiers (name, email address, phone number)
  • Business information (company name, industry, website)
  • Project details and requirements
  • Payment information (processed securely through third-party payment processors)
  • Communications and correspondence with us

3. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

  • Browser type and version
  • Operating system
  • IP address and location data
  • Pages visited and time spent on pages
  • Referral sources
  • Device information (screen size, device type)

We use cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information, updates, and security alerts
  • Personalize your experience and deliver targeted content
  • Analyze usage patterns and optimize our website performance
  • Detect, prevent, and address technical issues or fraudulent activity
  • Send marketing communications (with your consent)
  • Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (hosting, payment processing, analytics, email services)
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our clients or others
  • With Your Consent: We may share information with your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring
  • Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

  • Active client data is retained for the duration of the business relationship
  • Transaction records are kept for accounting and legal compliance purposes
  • Marketing data is retained until you opt out or request deletion
  • Website analytics data may be retained in anonymized form

8. Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information (subject to legal obligations)
  • Opt-out: You can opt out of marketing communications at any time
  • Data Portability: You can request a copy of your data in a structured, machine-readable format
  • Withdraw Consent: Where we process data based on consent, you can withdraw it at any time

To exercise these rights, please contact us at hello@unframe.in

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe.